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Privacy Policy

Privacy statement

Steinigke Showtechnic GmbH, Andreas-Bauer-Str. 5, 97297 Waldbüttelbrunn, Germany recognizes that privacy is important. We always comply with the provisions of the data protection law.
When you register on our website, we collect, process and use personal data.
The statement below is to give you an overview about how we guarantee privacy and what kind of data is collected and why.

Personal data

Personal data includes any data linked to you as a person such as name, address, e-mail address(es) and phone number(s), provided that you shared this information with us.

We store and use your data whenever you approach us via phone, e-mail or our contact form or share information with us in any other form.

Furthermore, we store and use personal data and technical information, if necessary, to prevent abuse or other unlawful acts from happening on our website or to track them down, e.g. to maintain privacy in the event of an attack against our IT systems.

We store and use your data insofar we are legally required to do so, e.g. through an administrative or court order, and in order to secure and enforce our rights and claims as well as for legal defense.

We use your data only in accordance with the applicable legal provisions, this privacy statement and, where applicable, your permission.

Due to technical reasons, further data is being collected when you visit our website. For more details about this data, see below.

Data processing on this web site
Steinigke Showtechnic GmbH automatically collects and saves information in the Server Log Files your browser is transferring to us, such as:

– Type and version of browser
– Operating system
– Referrer URL (the most recently visited website)
– Host name of the accessing computer (IP address)
– Time of the server inquiry

This data cannot be traced back to certain individuals and will not be joined with other data sources. Your data will be deleted after a statistical evaluation.

Our website uses Google Analytics, a web analyzing service by Google Inc. Google Analytics uses so-called “cookies”. Those are text files stored on your computer and allowing for further analysis of your visit to our website. The information generated by the cookie is usually transmitted to and stored on a Google server in the United States. Within the borders of member states of the European Union or other members of the European Economic Area (EEA), however, Google will shorten your IP address before storing it if “IP Anonymization” has been activated on this website. Only in exceptional circumstances, Google will transfer the IP address in full to a server in the United States before shortening it. On order of the operator of the website, Google uses this information to evaluate your visit of the website, to create reports about these activities and to provide further services in connection with the use of the website.
The IP address transmitted by your browser will not be joined with other data collected by Google. You can block the storage of cookies through a respective setting of your browser software. However, we point out that in this case you will not be able to fully use all functions of the website.
Furthermore, you can block Google from collecting and processing data generated by cookies and related to your visit of the website (including your IP address) by downloading a browser plugin available under the following link:

For further information about data protection and the terms of use, please refer to and

We point out that on this website, Google Analytics has been extended by the code “gat._anonymizeIp();” in order to ensure an anonymized collection of IP addresses (“IP Masking”).

Google AdWords

This website uses Google AdWords including “Conversion Tracking”. The cookie for conversion tracking is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and do not serve personal identification of individuals. If the user visits certain pages of the website and the cookie has not expired yet, we and Google learn about the user clicking on the ad and being referred to this page. Each Google AdWords customer receives a different cookie so that cookies cannot be tracked via the websites of AdWords customers. The collected data is used to create conversion statistics for customers who signed up for “Conversion Tracking”. The customers learn about the total number of users who clicked on the ad and who have been referred to a page tagged with a conversion tracking tag. However, customers do not receive information that could be used to personally identify users. Users who do not wish to participate in “Conversion Tracking” can easily disable the respective cookie via the user settings of their internet browser. These users are not included in the statistics.

YouTube videos

Even the mere opening of Internet pages with embedded YouTube content creates a connection to “Google Double-Click”, even if the video is neither clicked on nor played. To better protect your information, we have embedded all YouTube videos on our site in Advanced Privacy Mode (Share/ Embed/ View More/Activate Advanced Privacy Mode): The link “” becomes
For more information about how YouTube handles your user data, please visit, in the YouTube privacy policy of Google Inc.

Google Web Fonts
This site uses so-called web fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required Web fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you are using must connect to Google’s servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
If your browser does not support web fonts, a default font is used by your computer.
Further information about Google Web Fonts can be found at and in Google’s privacy policy:

Our website uses cookies. They enable us to make our offer more user-friendly, effective and secure. Cookies are small text files stored on your hard drive and recorded by your browser. Most of our cookies are so called “session cookies”. After your visit they are deleted automatically. Cookies do not damage your computer and do not contain any viruses.

What is a cookie?
When visiting a website a small text file is stored on your computer – a so-called cookie. This cookie stores information that can be read by the website when you visit it again at a later time. Many cookies are necessary for the website to function properly. Some other cookies bring benefits for the user: they remember language preferences as well as, for instance, your username. This way you do not have to enter the same information each time you visit the website.

Why does Steinigke Showtechnic use cookies?
Steinigke Showtechnic uses cookies to give you a better user experience matching your personal preferences. Cookies help us to make sure that you do not receive the same information every single time you visit our website. The performance of a website can also be optimized this way.
They help you find a specific product faster or facilitate the checkout process.
Steinigke Showtechnice has taken appropriate organizational and technical measures to protect your personal data and to prevent any possible loss of information or any form of unlawful processing.

How can I disable cookies?
You can modify your browser settings to disable all cookies. Please note: If you disable cookies, your user name and password will no longer be stored on any website.

1. Open your Firefox browser.
2. Press the “Alt” button on your keyboard.
3. Select “Menu” and then “Options” in your toolbar.
4. Select “Privacy”.
5. Select “Firefox will create a history according to custom settings”.
6. Deselect “Accept cookies” and save your settings.

Internet Explorer:
1. Open your Internet Explorer browser.
2. Select “Extras” and then “Internet options”.
3. Select the tab “Data protection”.
4. Remove the marking in the “Cookies” section and save your settings.
Google Chrome:
1. Open your Google Chrome browser.
2. Select “Settings”.
3. Select “Show extended settings”.
4. Select “Content settings” in the “Data protection” section.
5. In the “Cookies” section you can disable cookies and save your settings.

1. Open your Safari browser.
2. Select “Settings” (grey gearwheel in the upper right corner) and select “Privacy”.
3. In the “Accept cookies” section you can specify if and when Safari is to accept cookies from websites. For further information, refer to “Help”.
4. If you wish to learn more about the cookies stored on your computer, refer to “Show cookies”.

Apps (online and offline applications/programs for device control of light or sound)
We use various online portals, mostly the Apple AppStore (for iOS devices) and Google Playstore (for Android devices), to publish apps which provide control interfaces for the products we distribute.

As issuer of these apps, we assume no liability for the functionality of the final setup, no matter if the app has been used according to its intended function or in a way not foreseen by the developer, as the interaction between app and device depends on several local factors in the application environment that are beyond our control.

For situations in which 100% reliability of the lighting control system is required, a wired control technology (typically) is to be preferred.

Data collection when installing the apps
Steinigke Showtechnic GmbH does not collect data while you are installing our applications. No registration required. The app store providers, however, might collect data for analysis at installation whereupon Steinigke Showtechnic GmbH has no influence. We therefore ask you to take note of the relevant data protection instructions of the app store provider.

This collection of data, however, is expressly not operated by the issuer of the app (Steinigke Showtechnic GmbH), but is automated by Apple or Google (e.g. by using the tool “Analytics”) when the app is being downloaded on the platforms.

Steinigke Showtechnic GmbH is neither involved in the supply of the collected device-related data nor can we prevent it on our part.

If the providers of the platforms collect further, possibly personal, data, Steinigke Showtechnic assumes no liability.

Data collection when using the apps:
The use of the internal functions of the apps does not require any personal data. Our apps work locally on the smartphone / tablet and use no personal data, profiles and settings as part of the envisaged use.

There is no data being transferred to us. Settings, user-defined device lists etc. are only stored locally on the device and can be expanded by our available equipment lists only on request of the user.

The only external online connection (accessible manually only) is the download of provided device databases or setups.

We guarantee that in our computer system, no personal information is collected, processed or stored.

Privacy Statement for the use of Facebook plugin
Plugins of the social network Facebook, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated in our website. You can recognize the Facebook plugin by the Facebook logoon our site. You can find an overview of the Facebook plugins here:

When you visit our website, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our sites on your Facebook profile. This allows Facebook to assign your visit to our sites to your user account. We point out that we as providers of the website have no knowledge of neither the content of the transmitted data nor the way it is used by Facebook. For more information, please refer to the privacy policy of Facebook at .

If you do not wish that Facebook assigns your visit to our website to your Facebook user account, please log out of your Facebook account.

Contact form

When you send us inquiries via the contact form, the data you filled into the form (including the contact information necessary for the processing of your inquiry or sorting out further questions about your inquiry) will be stored. However, we do not forward this data to third parties without your permission.

Objection to junk mail

We hereby expressly prohibit the use of the contact data published as part of our duty to publish an imprint to send us advertising or informational materials that we have not expressly requested. The providers of this website reserve the right to take legal action in the event of unsolicited advertising material being sent to us.

Newsletter Information
If you wish to receive the newsletter offered on our website, we require your e-mail address as well as information allowing us to verify that you are the owner of the e-mail address and agree to receive the newsletter. Further data will not be collected. We use this information only to send the requested information and do not pass it on to third parties.

The permission to store your data, the e-mail address as well as their use for sending the newsletter can be revoked at any time, for example through the “unsubscribe” link in the newsletter.

To whom we forward your data

We forward your data only to bodies within the European Economic Area (EEA) which are subject to either the strict data protection laws of the European Union or the duty of maintaining a certain level of privacy.

Service companies

We do forward some of your data to several service companies involved in processing your orders as they require data such as name and address in order to carry out the payment and delivery procedures.

If you wish to be notified about the arrival of your products in advance, we will forward your phone number and / or e-mail address to the carrier.

Apart from that, we forward data to third parties for independent use in the following cases:

– Delivery of goods to logistics companies and postal operators
– Payment of goods to payment service providers or banks

Please note: In case of payment via credit card we store data such as the credit card number solely for the purpose of verifying your identity with the bank and thereby preventing abuse.
Payment via EC card or credit card is available only in our shop.
For clearance and processing of your payment via EC card we use the EC cash system.

– We might be legally obligated by existing data protection laws to forward personal data to third parties or federal bodies, e.g. through administrative or court order, if it is deemed necessary to, for instance, prosecute criminal offences.
We also have the right to forward data if it is necessary for securing and enforcing our rights and claims.

Security of your data

In order to effectively prevent loss or abuse of your data by third parties, we take both technical and organizational measures.
Our employees processing customers’ personal data are obligated to comply with the data secrecy.
Our technical security measures are frequently checked and, if necessary, modernized.

These principles are also valid for companies hired by us to check and adjust your data.

Right to access your personal data
You are entitled to being granted access to your personal data, its origin and recipients as well as the purpose of the storage at all times. Our data protection official Dieter Matzat can answer your questions about the topic. (

The responsible body as defined by the data protection law is:
Steinigke Showtechnic GmbH, Managing Directors Bernd Steinigke and Matthias Schwab, Andreas-Bauer-Straße 5, 97297 Waldbüttelbrunn.

Right to correction, deletion, and blocking of your personal data

Apart from the above-mentioned right of access you also have the right to correction, deletion and blocking of your personal data.
If you have any issues regarding your personal data, do not hesitate to contact us.

Data we have to store in order to comply with statutory storage obligations will be blocked instead of deleted.

In accordance with the statutory storage obligations we automatically delete your personal data 10 years after the last business transaction.

Additional permission to the use of your personal data / Right of withdrawal & objection

In accordance with legal provisions we require your explicit permission for certain actions such as sending advertising e-mails.
Such permissions are recorded in compliance with existing data protection laws and can be withdrawn or objected anytime.

We will do our best to respond to your withdrawal or objection request as fast as possible. Please understand, however, that this might sometimes take a bit longer for technical reasons and you might still receive messages from us during this time.

If you wish to object the use of data as described under the headline “Data processing on this website” please follow the instructions given in this section. In general, it is sufficient to simply send us a message if you wish to withdraw your permission. To do so, you can send us an e-mail or a letter to one of the following addresses with no expenses to be incurred except transmission costs in accordance with the basic tariffs:

Steinigke Showtechnic GmbH, Andreas-Bauer-Str. 5, 97297 Waldbüttelbrunn

In case of our newsletter it is sufficient to click on the “Unsubscribe” link provided in the e-mail.

Credit assessment and scoring

When initiating or reviewing existing business relationships, we may obtain and store credit information and/or trade information from “IHD Gesellschaft für Kredit und Forderungsmanagement mbH, Augustinusstr. 11 B, 50226 Frechen and other cooperating credit agencies to safeguard our legitimate interests. The legal basis for this transmission are Art 6 I b GDPR and Art 6 I f GDPR. Transmissions on the basis of Art 6 I f GDPR may only take place if this is necessary to safeguard the legitimate interests of our company and not the interests or fundamental rights and freedoms of the data subject which require the protection of personal data.
For the purpose of deciding on the reason, execution or termination of the contractual relationship, we also collect or use automatically generated probability values, the calculation of which may include address data, among other things.
Detailed information on our contractual partner, the IHD, within the meaning of Art 14 GDPR, i.e. the business purpose, the purpose of the data storage there, the legal basis, the data recipients of the IHD, the right to self-disclosure and the right to cancellation and correction as well as to profiling can be found at
Information on their contractual partners in the area of credit agencies can be found at:

Further information

As your trust is of major importance to us, we are prepared to answer your questions regarding the processing of your personal data at all times. Should you have any questions not clarified in this privacy statement or should you wish further information on a certain section, do not hesitate to contact our data protection official Dieter Matzat. (

Information about the use of your e-mail address(es)

We only use your e-mail address(es) for the correspondence necessary to process your order, send you offers or answer inquiries.

Furthermore, we will occasionally send you offers or information about our products and events as long as you do business with us.

Your data will not be forwarded to third parties without your permission.

If you do not wish to receive any e-mails from us apart from the necessary communication for orders/offers/inquiries, you can object this use of your e-mail address at all times. To do so, please use the settings in your customer account under “advertising profile”.

Intended use of the collection, processing and use of data

The aim of our company is the planning, development, production, sale and repairing of light, sound and computer systems, especially for theatres and stage use in general.

The collection, processing, and use of data only serves the purpose of

– establishing and executing contractual relationships with customers
– sending newsletters to customers
– customer service and support
– providing telemedia
– personnel development, planning, controlling and administration including pay roll and complying with legal provisions regarding e.g. social insurance
– internal communication among employees
– external communication with potential customers, trading partners etc.

Affected groups of people

E.g. name, company affiliation, e-mail address, postal address, phone number(s), date of birth, correspondence (including e-mails), information from third parties, payment and dispatch activities

Employees of Steinigke Showtechnic GmbH as well as applicants, trainees, interns and former employees:
Personal data such as name, address, staff number, nationality, date of birth, occupational qualifications, first and last day of employment, wage / salary data, pension and social insurance data, applications, job references, warning letters, bank details

Suppliers and trading partners:
E.g. name, company affiliation, e-mail address, postal address, phone number(s), date of birth, correspondence (including e-mails), information from third parties, payment and dispatch activities

Recipients your data might be shared with

Internal bodies involved in the particular business processes (only to the extent necessary to fulfill their tasks)

Public and non-public bodies (due to applicable legal provisions and/or with permission of the people involved)

External contractors, e.g. carriers and external IT technicians, as vicarious agents to fulfill the contract and/or to secure the computer system

Deletion of personal data

Your personal data will be deleted when
– at least 10 years have passed since the last business activity (statutory storage obligation)
– it is not to the detriment of the affected person’s interests
– the data is not stored in such a way that its deletion would constitute a disproportionate effort

We do not intend to forward your data to third countries.


We will update this privacy statement if necessary, so we recommend that you frequently check this site for changes.
Should a particular change of our privacy policies affect one of your given permissions, we will, of course, notify you individually.

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